Baseball Warehouse Baseball Warehouse
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Baseball Warehouse

Frequently Asked Questions

Is there a warranty on my baseball bat?
Most likely there is. Most bats carry a manufacturer's warranty that differs by manufacturer. The warranty on aluminum and composite bats is usually 365 to 400 days. Wood bats generally carry a warranty of 30 to 90 days. Please check the product page for exact details. You can get warranty information from each of the bat manufacturer's that we carry here:
Baseball Bat Manufacturer List
If I get my order and the glove doesn't fit, can I return it?
Absolutely. We offer 30-Day returns on all of our orders. This means that you can feel secure placing your order. If it doesn't fit or you just change your mind, we'll gladly accept it back in the original packaging, with all original tags, and in resalable condition. We can either exchange it for another size, color, or model, or we can refund your cost minus shipping and a 20% restocking fee. We will waive the restocking fee if you choose to exchange for another item or take store credit. The credit does not need to be used right away.
View our Full Return Policy
Do I have to order online?
Ordering online is easy, but if you would prefer to place your order by phone, we have customer service specialists standing by to accept your phone orders Monday - Friday 10am - 7pm EST.
More Customer Service Information
Can I use a Purchase Order?
Yes, you can use a purchase order. First, you must complete a credit application and W-9. Upon credit approval, Baseball Warehouse will contact you with your account number. You can place your order online (use phone/fax as a payment method), fax, email, mail, or phone.
Where is your company headquartered?
We are located in Columbus, Ohio. Our location in the center of the USA is ideal for rapid distribution throughout the country.
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How long have you been in business?
We are part of a family of websites that have been selling online since 1996. In that time we have served over 300,000 customers located in all 50 states and around the world.
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Baseball Warehouse